Privacy Policy

1. Introduction

Welcome to Karnataka State Rural Development & Panchayat Raj Department Officer & Employee Association (R), Bengaluru (“KSRDPRDOEA Bengaluru”, “we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is collected, processed, stored, and handled in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act). This Privacy Policy explains how we collect, use, share, and safeguard personal information when you access or use our websites, applications, and services. By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Personal Information – Name, email address, mobile number, and payment-related details (where applicable).
• Service Data – Information you provide while using our products, including survey responses, feedback, and activity records.
• Device & Technical Data – IP address, device type, operating system, browser type, and usage statistics.
• Referral Information – Referral codes, inviter/invitee details, and related activity.
• Cookies & Tracking Data – Information collected through cookies and similar technologies.

3. Use of Information

We use personal information to:

• Provide and operate our services.
• Process payments, rewards, and withdrawals.
• Improve service quality and user experience.
• Send service-related updates and promotional communications.
• Comply with legal and regulatory obligations.

4. Sharing of Information

We do not sell or rent personal information. Information may be shared with:

• Payment processors and service providers
• Hosting and analytics partners
• Business partners supporting service delivery
• Government or regulatory authorities where required by law
• Third parties with user consent
• Some service providers located outside India, with applicable safeguards

5. Cookies & Tracking Technologies

We use cookies and similar technologies to recognize users, store preferences, and analyze usage. You may disable cookies through browser settings, though some features may not function properly.

6. Analytics

We may use third-party analytics tools to monitor usage and improve our services.

7. Payments

Payment-related information may be collected and shared with authorized payment partners. Sensitive financial data is not stored longer than necessary.

8. Data Retention

Personal data is retained only as long as required to provide services, meet legal obligations, resolve disputes, and enforce agreements.

9. Data Security

We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure.

10. Children’s Privacy

The Platform is intended only for individuals who are 18 years of age or older. We do not knowingly collect personal data from individuals under 18.

11. User Rights

Users may request access, correction, deletion, or withdrawal of consent, subject to applicable law, and may contact our Grievance Officer at help@techaircraft.com.

12. Third-Party Links

We are not responsible for privacy practices of external websites linked from our services.

13. Limitation of Liability

The Company is not responsible for unauthorized access or data loss beyond reasonable control.

14. Policy Updates

We may update this Privacy Policy periodically. Continued use of services constitutes acceptance of updated policy.

15. Grievance Officer

KSRDPRDOEA Bengaluru
Email: info@ksrdprdoea.in
2nd Floor, Bangalore Rural Zilla Panchayat, K G Road, Bangalore, Karnataka, India - 560009

16. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India. Courts at Bengaluru, Karnataka, India shall have exclusive jurisdiction.